Catering to Southern Oregon and Northern California

How to Spa

Getting ready for your first visit to our spa? You’re going to love it! Here are a few things you need to know:

  • Reservations
    We suggest making spa reservations at least one week in advance to assure preferred times and staff preferences. Multiple guests are advised to plan 4 to 6 weeks in advance.
  • When you arrive
    For your first visit, please arrive at least 15 minutes prior to your appointment time for paperwork. We regret that we cannot be responsible for the loss or damage of personal items.
  • Parking
    There is a two-hour public parking area behind Gervais. The downtown parking garage is one-half block away, and one-hour parking is available on North Central Avenue. If you will be with us for more than two hours, please ask our front desk coordinators for a parking pass.
  • Cancellation Policy
    Because spa treatments are reserved especially for you, we require at least 24 hours advance notice to cancel, change, or reschedule appointments. Spa packages and multiple treatments require at least 72 hours advance notice. Any cancellations or changes without required notice will be charged 50% of the treatment to your credit card or gift certificate. No shows will be charged full price.
  • Gratuity
    It is customary to tip generally 10 to 20% of your service, or what feels right for you.
  • Gift Certificates
    Gift certificates are valid one year from the date of purchase. They are not redeemable for cash, or refundable. Gervais gift certificates are redeemable for any of our AVEDA products or Salon or Day Spa services.
Gervais and Aveda

Gervais Day Spa & Salon is a proud AVEDA salon. To learn more about AVEDA's core values and activism and why we are pleased to be associated with AVEDA, visit the links below.

Gift Certificates


Gervais Day Spa & Salon
111 North Central Avenue
Medford, Oregon 97501

541-779-7100

info@gervaisdayspa.com